Job description
Reporting to the Director of Guest Services and Front Office Assistants, you will:
- Welcome guests in accordance with Marriott’s values
- Be available to guests throughout their stay to address their requests
- Build a special connection with guests during their stay to ensure they have an exceptional experience
- Communicate with other operational departments to ensure our guests have an exceptional stay
- Follow departmental procedures regarding administration, hygiene, safety, and environmental responsibility
- Process guest check-outs and accurately handle billing and payment collection
- Handle guest complaints to ensure their satisfaction
- Promote the Marriott Bonvoy loyalty program
- Be familiar with the hotel’s products and services, promote them, and provide information to guests
- Inform guests about activities, restaurants, concerts, and more in Nice and the surrounding area
- Follow the procedures outlined in the hotel’s eco-responsibility policy
Your profile
Ambassador for the hotel and its values: Humanity, Excellence, Integrity, Innovation
Team spirit: It is essential to your professional success and ensures that guests enjoy an exceptional stay. You are committed to diversity in people and ideas.
Interpersonal skills: These are essential for applying your expertise
- Service-oriented mindset
- Etiquette and protocol (friendliness, discretion, politeness, availability)
- Personal presentation and appropriate behavior
Positive impact: You are aware of your influence on society and the planet, and you take action to improve it. As a member of our team, you will actively participate in our CSR initiatives, thereby contributing to our commitment to environmental and social sustainability.
Your future employer
Located on the iconic Promenade des Anglais, Le Méridien Nice boasts an idyllic setting.
With 324 rooms offering sea and garden views, a rooftop terrace and pool, and a conference center, the hotel—as you might have guessed—welcomes a wide range of leisure and business guests.
By joining our team, you’ll have the opportunity to work in an inclusive environment where every voice is heard and respected. We’re committed to creating a diverse and equitable workplace where everyone has the chance to thrive and succeed.
We believe that the diversity of our talent is our greatest strength, and we are committed to providing a fair and respectful workplace.
- Position does not include housing
Benefits
- 1.25 RTT days per month (pro-rated based on time worked)
- Clocked-in work hours
- Continuous shift, no breaks
- On-site company cafeteria
- Onboarding session and ongoing training throughout your tenure
- 6 guaranteed holidays (after 3 months of service)
- Bonuses as per company agreement
- Employee discounts at the chain’s hotels (8,000 worldwide)
- A Works Council offering numerous benefits (discounts on movie and show tickets, outings, discounts on perfumes, etc.)
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
