Job description
Under the supervision of the Front Office Manager and Front Office Assistants, you will:
- Welcome guests in accordance with Marriott values
- Be available to guests during their stay to respond to their requests
- Build a special relationship with guests during their stay to ensure they have an exceptional experience.
- Communicate with other operational departments to ensure our guests have an exceptional stay.
- Apply department procedures: administration, hygiene, safety, eco-responsibility.
- Check guests out and accurately prepare invoices and payments.
- Handle guest complaints to ensure their satisfaction.
- Promote the Marriott Bonvoy loyalty program.
- Be familiar with the hotel’s products and services, promote them, and be able to inform guests
- Inform guests about activities, restaurants, concerts, etc. in Nice and the surrounding area
- Comply with the procedures inherent in the establishment’s eco-responsibility policy
Your profile
Ambassador for the hotel and its values: Humanity, Excellence, Integrity, Innovation
Team spirit: This is essential to your professional success and guarantees guests an exceptional stay. You are committed to diversity in people and ideas.
Interpersonal skills: These are essential for deploying your expertise.
- Service mindset
- Rules of etiquette and precedence (friendliness, discretion, politeness, availability)
- Personal presentation and appropriate behavior
Positive impact: You are aware of your influence on society and the planet, and you take action to improve it. As a member of our team, you will actively participate in our CSR initiatives, contributing to our commitment to environmental and social sustainability.
Your future employer
Located on the iconic Promenade des Anglais, Le Méridien Nice enjoys an idyllic setting.
With 324 rooms offering sea and garden views, a rooftop terrace and swimming pool, and a conference center, the hotel welcomes a wide range of leisure and business guests.
By joining our team, you will have the opportunity to work in an inclusive environment where every voice is heard and respected. We are committed to creating a diverse and equitable workplace where everyone has the opportunity to thrive and succeed.
We believe that the diversity of our talents is our greatest strength, and we are committed to providing a fair and respectful workplace.
- Position does not include accommodation
Benefits
- 1.25 days of RTT per month (pro-rated based on time worked)
- Clocked working hours
- Continuous schedule, no breaks
- On-site company restaurant
- Onboarding session and training throughout your experience
- 6 guaranteed public holidays (after 3 months of service)
- Bonuses according to company agreement
- Employee discounts at hotels in the chain (8,000 worldwide)
- A works council offering numerous benefits (discounts on movie tickets and shows, outings, discounts on perfumes, etc.)
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
