Maître d'Hôtel (NB/F/H)

Hôtel Couvent des Minimes
59800, France
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Job description

Following an internal promotion, Le Couvent des Minimes is looking for its Maître d’Hôtel Restaurant (NB/F/H).

Attached to the establishment’s Restaurant team, you may be required to work in the various areas of which are: Breakfast, Bar and Banquets; and your missions are:

Operational room service management

  • Accompanying Heads of Ranks and waiters in the course of service;
  • Ensure the quality of F&B services and compliance with defined standards;
  • Take into account customer requests and feedback to provide an appropriate response and escalate information to F&B Management;
  • Manage the cash register and monitor related procedures;
  • Service and support other F&B departments as needed;
  • Promote other services offered by the facility.

Team leadership

  • Ensure team integration, training and skills development;
  • Facilitate briefings and ensure the proper transmission of information to the team and other F&B departments
  • Provide feedback on operational resource requirements and participate in building schedules

Administrative management

  • Ensure proper inventory management (beverages, non-food products) and escalate needs;
  • Participate in menu creation (layout, printing, communication)
  • Ensure proper application of department procedures (including HACCP).

Service quality

  • Guarantee customer satisfaction and ensure impeccable service during events.
  • Proactively handle customer complaints or special requests.
  • Ensure compliance with the establishment’s quality standards, cleanliness and safety.

Your profile

You have excellent interpersonal skills and a proven sense of service. Organized by nature, you are able to demonstrate versatility, always paying particular attention to the smallest details. You enjoy working as part of a team and are rigorous in carrying out your assignments.You are recognized for your natural leadership skills.

You have proven experience in the Restaurant sector, particularly in hotel catering. Your level of English enables you to work effectively in a professional context.

Benefits:

At WiZiU, all collaborators, the “WiZMakers” are unique. That’s why we’ve designed a customized benefits program designed to enhance your commitment, promote your well-being and strengthen the collective:

  • Benefit from a mutuelle covered at 75% ;
  • Enjoy the benefits of public holidays from your 1er day at WiZiU ;
  • Receive a WiZconnect bonus: at WiZiU, your network is worth its weight in gold ! Recommend a talent you know so you can benefit;
  • Receive the WiZtrust bonus:because your loyalty deserves recognition: you are rewarded for your lasting commitment to our team;
  • Access the Employee Club through the CSE and enjoy exclusive benefits;
  • Join a Group with career development opportunities in its 24 establishments in France and Belgium ;
  • Take advantage of the WiZdiscount program with exclusive discounts at WiZiU Group hotels, restaurants and SPAs.

And of course, we also guarantee the following benefits:

  • Repayment of shipping costs up to 50%;
  • Participation bonus ;
  • Food allowances

Type of employment: CDI Full-time (39h)
Salary: €2458.51 gross

If you recognize yourself in this position and would like to join a dynamic and motivated team, don’t hesitate any longer, apply!

In line with our diversity and inclusion policy, this position is open to all applicants.


Your future employer

WiZiU: Rélet’s invent hôtellerie together.

At WiZiU, the Covivio Group’s hôtelière management platform, we have a vision: that of a hôtellerie where the human being is at the heart of everything. With a portfolio of 24 hôtels in France and Belgium, 3 &eagrave; 5 étoiles, we instill &eagrave; each établissement our passion for excellence and authenticityé.

Do you come from an environment where your ideas count? Where your passion for hospitality meets opportunities to grow and innovate? Join WiZiU and become part of an agile and daring team, ready to redefine standards.

Here’s where we come in.

Here we look for talents who know how to adapt, take initiative and work to serve our customers. If you share our values– that of building with the strength of the collective, moving towards the future and accompanying the movement– it’s time to join us.

WiZiU is waiting for you. What are you waiting for?

L’Alliance – Couvent des minimes is a 4-star establishment where history and modernity meet. Located just a few steps from the Grand Place, it enjoys a relaxing environment. The hotel has 75 rooms and 8 suites. Its restaurant offers traditional cuisine with regional specialities. Two bars complete the restaurant offer, including a champagne bar in a magnificent suspended glass roof. The hotel has 7 lounges that can accommodate up to 300 guests.

ALLIANCE – COUVENT DES MINIMES
Lille, FR

The charm of an old convent of the 17th century


If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.

Spontaneous application

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