Job description
Under the supervision of the Breakfast Manager and their assistant, you will:
- Be responsible for setting up the dining area assigned to you in accordance with service procedures
- Ensure an exceptional experience from the moment your customer arrives until they leave
- Ensure the smooth flow of service, guest satisfaction, and the handling of complaints
- Promote and highlight the products offered at the point of sale
- Actively listen and respond positively to all questions, complaints, and requests by following the Le Méridien process to resolve issues, delight the guest, and build trust
- Verify the accuracy of billing and collections, and perform a cash count
- Apply and enforce food safety and hygiene regulations
- Communicate operational, sales, and customer information to your managers and colleagues in a shift report
- Train new arrivals and ensure they acquire the necessary skills
- Be responsible for the equipment entrusted to you; restock and maintain the consoles
- Carry out tasks with elegance, discretion, and professionalism
- Be familiar with the hotel’s services to meet guest requests
- Follow the procedures outlined in the establishment’s eco-friendly policy
Your profile
Ambassador for the hotel and its values: Humanity, Excellence, Integrity, Innovation
Team spirit: It is essential to your professional success and ensures that guests enjoy an exceptional stay. You are committed to diversity in people and ideas.
Interpersonal skills: These are essential for applying your expertise
- Service-oriented mindset
- Etiquette and protocol (friendliness, discretion, politeness, availability)
- Personal presentation and appropriate behavior
Positive impact: You are aware of your influence on society and the planet, and you take action to improve it. As a member of our team, you will actively participate in our CSR initiatives, thereby contributing to our commitment to environmental and social sustainability.
Your future employer
Located on the iconic Promenade des Anglais, Le Méridien Nice enjoys an idyllic setting.
With 324 rooms offering sea and garden views, a rooftop terrace and pool, and a conference center, as you might have guessed, the hotel welcomes a wide range of leisure and business guests.
By joining our team, you’ll have the opportunity to work in an inclusive environment where every voice is heard and respected. We’re committed to creating a diverse and equitable workplace where everyone has the chance to thrive and succeed.
We believe that the diversity of our talent is our greatest strength, and we are committed to providing a fair and respectful workplace.
- Position does not include housing
Benefits
- 1.25 RTT days per month (pro-rated based on time worked)
- Clocked-in work hours
- Continuous schedule, no breaks
- On-site company restaurant
- Onboarding session and training throughout your tenure
- 6 guaranteed public holidays (after 3 months of service)
- Bonuses according to company agreement
- Employee discounts at the chain’s hotels (8,000 worldwide)
- A Works Council offering numerous benefits (discounts on movie and show tickets, outings, discounts on perfumes, etc.)
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
