Job description
- Be responsible for setting up the restaurant area assigned to you in accordance with service procedures
- Ensure an exceptional experience from the moment your customer arrives until they leave.
- Ensure smooth service, customer satisfaction, and complaint handling.
- Market and highlight the products offered at the point of sale.
- Actively listen and respond positively to any questions, complaints, and requests by following the Le Méridien process to resolve issues, delight the customer, and create a sense of trust.
- Verify the accuracy of invoices and receipts and prepare the cash register.
- Apply and enforce food hygiene and safety rules.
- Communicate structural, commercial, and customer information to your managers and colleagues in a service progress report.
- Train new arrivals and ensure they acquire the necessary skills.
- Be responsible for the equipment entrusted to you, supply and maintain the consoles.
- Carry out your duties with elegance, discretion, and professionalism.
- Be familiar with the hotel’s services in order to respond to customer requests.
- Comply with the procedures inherent in the establishment’s eco-responsible policy.
Your profile
Ambassador for the hotel and its values: Humanity, Excellence, Integrity, Innovation
Team spirit: This is essential to your professional success and guarantees guests an exceptional stay. You are committed to diversity in people and ideas.
Interpersonal skills: These are essential for deploying your expertise.
- Service mindset
- Rules of etiquette and precedence (friendliness, discretion, politeness, availability)
- Personal presentation and appropriate behavior
Positive impact: You are aware of your influence on society and the planet, and you take action to improve it. As a member of our team, you will actively participate in our CSR initiatives, contributing to our commitment to environmental and social sustainability.
Your future employer
Located on the iconic Promenade des Anglais, Le Méridien Nice enjoys an idyllic setting.
With 324 rooms offering sea and garden views, a rooftop terrace and swimming pool, and a conference center, the hotel welcomes a wide range of leisure and business guests.
By joining our team, you will have the opportunity to work in an inclusive environment where every voice is heard and respected. We are committed to creating a diverse and equitable workplace where everyone has the opportunity to thrive and succeed.
We believe that the diversity of our talents is our greatest strength, and we are committed to providing a fair and respectful workplace.
- Position does not include accommodation
Benefits
- 1.25 days of RTT per month (pro-rated based on time worked)
- Clocked working hours
- Continuous schedule, no breaks
- On-site company restaurant
- Onboarding session and training throughout your experience
- 6 guaranteed public holidays (after 3 months of service)
- Bonuses according to company agreement
- Employee discounts at hotels in the chain (8,000 worldwide)
- A works council offering numerous benefits (discounts on movie tickets and shows, outings, discounts on perfumes, etc.)
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
