Job description
L’Hermitage Gantois recherche son Serveur Polyvalent NB/F/H.
Rattaché à l’équipe de manager de la Direction F&B de l’établissement, vous évoluez dans les différents espaces de Restauration que sont : le Petit-Déjeuner, l’Estaminet, le Bar et les banquets ; et vos missions sont :
- Accueillir et servir les clients
- Accompagner les clients jusqu’à leur table
- Présenter le menu et les suggestions du jour
- Conseiller et informer les clients
- Servir et présenter les plats
- Gérer l’encaissement
- S’assurer de la qualité de service
- Faire le lien avec la cuisine sur les spécificités demandées
- Fidéliser la clientèle grâce à l’excellence et la personnalisation du service à chaque étape de son expérience au sein de l’établissement
- Promouvoir les autres services offerts par l’établissement
- Alerter son supérieur hiérarchique de toute plainte
- Respecter les procédures
- S’assurer de la mise en place des espaces de Restauration
- S’assurer de la propreté du matériel et des locaux
- Respecter et faire respecter les standards et procédures en place dans l’hôtel ainsi que la démarche HACCP
Your profile
Main features:
You have excellent interpersonal skills and a proven sense of service. Organized by nature, you are able to demonstrate versatility, always paying particular attention to the smallest details. You enjoy working as part of a team and know how to be rigorous in carrying out your assignments.
You have previous experience in a similar position in a luxury environment. Your level of English enables you to work effectively in a professional context.
Benefits:
- Benefit from a health insurance plan covered at 75%;
- Enjoy holiday benefits from your 1st day at WiZiU;
- Receive a WiZConnect bonus: at WiZiU, your network is worth its weight in gold! Refer a talent you know to qualify;
- Receive the WizTrust bonus: because your loyalty deserves recognition: you’re rewarded for your lasting commitment to our team;
- Access the Employee Club through CSE and enjoy exclusive benefits;
- Join a Group with career development opportunities in its 24 establishments in France and Belgium;
- Enjoy exclusive discounts and benefits at all Marriott establishments worldwide;
And of course, we also guarantee the following benefits: - 50% reimbursement of transportation costs;
- Participation bonus;
- Food allowances
Contract: CDI 39h
Salary: 2062.42€ monthly + Food allowance/Benefit in kind
If you recognize yourself in this position and would like to join a dynamic and motivated team, don’t hesitate any longer, apply!
In line with our diversity and inclusion policy, this position is open to all applicants.
Your future employer
About our group
Do you want to join a growing company on a human scale? Our hospitable Group will meet your expectations, and even more! Your career starts with us. You can choose from 5 destinations and 10 different hotels in Nice (Le Méridien), Lille (Hermitage Gantois, Couvent des Minimes, Hilton Lille, Art Déco, Grand Hôtel Bellevue), Rouen (Hôtel de Bourgtheroulde), Le Touquet (Holiday Inn Resort) and Bruges (Novotel and Ibis). If your values are excellence, rigor and customer satisfaction, then don’t wait any longer, our hôtels are made for you.
About l’Hermitage Gantois
L’Hermitage Gantois, a franchise of the Autograph Collection by Marriott brand, is a 5-star establishment located in the heart of Lille. A listed building dating from the 15th century, it combines an exceptional setting, history and modernity. The hotel features 89 rooms and suites, a restaurant, bar and spa. The 7 function rooms (including the Salle des Hospices, the Chapel and the Oratoire) can accommodate up to 300 guests. Its architecture and atmosphere make it a haven of peace not to be missed in Lille.
About The Autograph Collection
The Autograph Collection is a constantly evolving selection of four- and five-panel indie hôtels offering unique and unforgettable experiences. Each hotel is carefully selected for its quality, originality, boldness and personality, as well as for its ability to offer today’s travelers unique experiences tailored to their own ideas of style and adventure. By joining Autograph Collection, you will become part of Marriott International’s portfolio of brands.
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
