{"id":3429,"date":"2024-09-09T11:25:21","date_gmt":"2024-09-09T09:25:21","guid":{"rendered":"https:\/\/www.wiziu.com\/?page_id=3429"},"modified":"2024-12-19T16:08:59","modified_gmt":"2024-12-19T15:08:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.wiziu.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<hr style=\"padding-left: 120px;\" \/>\r\n<h2 class=\"wp-block-heading\"><b>General Policy of WiZiU<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">Welcome to the section dedicated to our personal data processing policy (hereinafter referred to as the \u201cPrivacy Policy\u201d).<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Below, you will find general information regarding the processing of your personal data by WiZiU (\u201cGeneral Policy\u201d [A]) as well as specific information concerning data processed due to your navigation on this website (\u201cSpecific Policy\u201d [B]).<\/span><\/p>\r\n<h2><strong>Whether you are:<\/strong><\/h2>\r\n<ul>\r\n<li><span style=\"font-weight: 400;\">A client or future client;<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">A candidate;<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">A \u201ccontact\u201d broadly speaking, including when you fill out one of our forms for our hotels;<\/span><\/li>\r\n<li style=\"list-style-type: none;\">\u00a0<\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Here, you will find answers to your main questions. If any questions remain unanswered, feel free to contact us at: rgpd@wiziu.com.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Personal data refers to any information relating to an identified or identifiable natural person (hereinafter \u201cPersonal Data\u201d or \u201cData\u201d).<\/span><\/p>\r\n<h2><b>Who is the Data Controller?<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">The Data Controller is the company WiZiU, located at 10 rue de Madrid \u2013 75008 Paris (hereinafter referred to as the \u201cCompany\u201d).<\/span><\/p>\r\n<h2><b>Why Do We Process Your Personal Data ?<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">The purposes of processing your data depend on the relationship you have with our hotels.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The legal basis may be:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your consent, particularly as a prospective client, candidate, or general \u201ccontact\u201d for our hotels;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The execution of a contract that binds us together, especially in your capacity as a client of our hotels (or restaurant, spa, events) to provide you with our services;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\">Compliance with our legal or regulatory obligations.<\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\"><b>What Personal Data Do We Process ?<\/b><\/span><\/h2>\r\n<p><b>If you have made a reservation at one of the Company\u2019s hotels:<\/b><\/p>\r\n<p><span style=\"font-weight: 400;\">This includes:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment card data;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identity and contact details: name, first name, email address, phone number, ID, address;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reservation details, including your check-in and check-out dates;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stay details, including electronic room key data;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preferences (smoking or non-smoking room, food allergies, etc.);<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Potential images from our CCTV system;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loyalty program data or information related to spa bookings, seminars, or events (frequency, volume of visits, dates, revenue generated, company name, etc.).<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">These data are collected either directly from you (via our websites, in person, by email or phone) or from authorized third parties (Online Travel Agencies, Channel Managers, Payzen, Booking Engines, Franchisees, Hotel Brands, or other partners).<\/span><\/p>\r\n<p><b>If you are a candidate:<\/b><\/p>\r\n<p><span style=\"font-weight: 400;\">This includes all data required for recruitment, particularly:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identification data: name, first name, date of birth, address, phone number, email;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional data: CV, cover letter, diplomas, professional experience, references, certificates, etc.<\/span><\/li>\r\n<\/ul>\r\n<h3><b>If you are a \u201ccontact\u201d broadly speaking for the Company:<br \/><br \/><\/b><b>Specific information regarding the CRM system implemented by the Company:<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">To facilitate contact management, the Company uses a \u201cCRM\u201d (Client Relationship Management) system. As a \u201ccontact\u201d broadly speaking for the Company, your data are processed within software developed by SLAMUP, acting as a data processor.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This processing is based on your consent, which you can withdraw at any time by requesting anonymization of your data via rgpd@wiziu.com.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The Personal Data we may process includes:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name and first name;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Civil status;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date of birth;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional and\/or personal phone number;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional and\/or personal email address;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional and\/or personal postal address;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Company;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Job title;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Job category;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Industry;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type of relationship you have with the Company;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your photo, if applicable.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Generally, these data are collected directly from you or are public information. Your Personal Data are used exclusively by the Company for:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Efficient and targeted communication between Company personnel and you or your company;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Optimizing contact management within our teams;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Statistical purposes for our hotels.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">The recipients are:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authorized personnel of the Company;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authorized personnel of SLAMUP, acting as data processors for the Company. Data are stored within the European Union.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Your data are not subject to any commercial transactions with third parties.<\/span><\/p>\r\n<p><b>Data Retention Policy in CRM:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We anonymize your data within a maximum of thirty (30) days following your request;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular data cleaning campaigns are conducted.<\/span><\/li>\r\n<\/ul>\r\n<h2><b>Who Are the Recipients of Your Personal Data?<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">Recipients include:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authorized personnel of the Company;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authorized service providers and partners, particularly those involved in communication, IT infrastructure maintenance, or acting as data processors.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">If transmitted outside the European Union, measures compliant with regulations for such transfers (e.g., Binding Corporate Rules or Standard Contractual Clauses) will be implemented. For more information, contact rgpd@wiziu.com.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Your data are not subject to any commercial transactions with third parties.<br \/><br \/><\/span><\/p>\r\n<h2><b>Data Retention Periods<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">Your Personal Data will not be retained in an identifiable form beyond what is necessary for the purposes of processing and compliance with contractual, legal, or regulatory obligations. For more information, contact rgpd@wiziu.com.<\/span><\/p>\r\n<h2><b>What Are Your Rights?<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">You can:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request additional information about the processing of your data;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access your data;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rectify inaccuracies or incomplete data;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request data portability;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request deletion or limitation of data processing under certain conditions;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Object to data processing for legitimate reasons;<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Withdraw consent at any time (where applicable);<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lodge a complaint with a supervisory authority.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">For any request, contact rgpd@wiziu.com. To process your request and protect against fraudulent requests, we may request additional information.<\/span><\/p>\r\n<h2><b>Security of Your Personal Data<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">The Data Controller implements technical and organizational measures to ensure the security of your data against manipulation, loss, destruction, or unauthorized access.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Access to your data is strictly regulated based on roles and responsibilities. All personnel and external providers are bound by confidentiality agreements.<\/span><\/p>\r\n<h3><b>Updates to This Privacy Policy<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">This Privacy Policy reflects our current standards and may be updated. Changes will take effect upon publication of the latest version.<\/span><\/p>\r\n<h2><b>Specific Data Policy for Website Navigation<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">The following information outlines how personal data collected via www.wiziu.com (the \u201cSite\u201d) is processed.<\/span><\/p>\r\n<p><b>Purpose:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To respond to your inquiries submitted via contact forms.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If a business relationship ensues, your data may be integrated into our CRM, with prior notification and the option to opt-out.<\/span><\/li>\r\n<\/ul>\r\n<p><b>Legal Basis:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your consent, which you can withdraw at any time by contacting rgpd@wiziu.com.<\/span><\/li>\r\n<\/ul>\r\n<p><b>Data Processed:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data provided via contact forms.<\/span><\/li>\r\n<\/ul>\r\n<p><b>Data Transfers and Processing:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exclusively for WiZiU\u2019s use and handled by authorized personnel and subcontractors. Transfers outside the EU will comply with regulations.<\/span><\/li>\r\n<\/ul>\r\n<p><b>Retention Periods:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data stored by WebToffee and Matomo for up to two years after collection.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data stored by WiZiU personnel will depend on the business relationship\u2019s duration. Deletion can be requested at any time via rgpd@wiziu.com.<\/span><\/li>\r\n<\/ul>\r\n<p><b>Your Rights:<\/b><span style=\"font-weight: 400;\"> Refer to the \u201cWhat Are Your Rights?\u201d section above.<\/span><\/p>\r\n<h2><b>Cookies<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">WiZiU ensures compliance with GDPR and the French \u201cInformatique et Libert\u00e9s\u201d law regarding cookies.<\/span><\/p>\r\n<p><b>Definition:<\/b><span style=\"font-weight: 400;\"> Cookies are text files stored on your device during website visits. They facilitate navigation and enable certain functionalities.<\/span><\/p>\r\n<p><b>Managing Cookies:<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Upon first visit, you are informed and can manage cookie preferences. Refusal or consent will be valid for a specified period.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adjust browser settings to block, delete, or request consent for cookies.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">For cookie management, visit \u201cCookie Settings\u201d in the footer of the Site.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">For further details, contact rgpd@wiziu.com<\/span><\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>General Policy of WiZiU Welcome to the section dedicated to our personal data processing policy (hereinafter referred to as the \u201cPrivacy Policy\u201d). Below, you will find general information regarding the processing of your personal data by WiZiU (\u201cGeneral Policy\u201d [A]) as well as specific information concerning data processed due to your navigation on this website [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"tpl-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3429","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/pages\/3429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/comments?post=3429"}],"version-history":[{"count":9,"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/pages\/3429\/revisions"}],"predecessor-version":[{"id":3456,"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/pages\/3429\/revisions\/3456"}],"wp:attachment":[{"href":"https:\/\/www.wiziu.com\/en\/wp-json\/wp\/v2\/media?parent=3429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}