Multi-purpose waiter NB/F/H

Hôtel Crowne Plaza Lille
Lille, France
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Job description

The Hilton Lille Hotel is looking for a Multi-skilled Server (NB/F/H) to strengthen its team for its restaurant, bar, room service and banqueting activities

Under the responsibility of your manager, your main mission will be to take care of and serve our customers in the restaurant, you will also be asked to do service in the bar or for our seminar clientele (cocktail, buffet…). You will be our hotel’s ambassador to our customers and partners.

PRIMARY DUTIES:

  • Welcome and serve customers:
    • Accompany customers to their table;
    • Present the menu;
    • Advise and inform customers;
    • Serve and present dishes;
    • Manage billing and cash collection;
  • Ensure quality of service:
    • Link with the kitchen on specific requests;
    • Serve breakfast, restaurant lunch or dinner, room service, bar lunch or dinner and meeting rooms in collaboration with team members;
    • Foster customer loyalty through service excellence and personalization at every stage of their experience within the establishment;
    • Promote other services offered by the establishment;
    • Let his/her line manager know of any complaints.
  • Respect procedures
    • Ensure the set-up of Catering areas;
    • Ensure cleanliness of equipment and premises;
    • Ensure the cleanliness of the restaurant, you clear the tables and set them up;
    • Respect and ensure compliance with the standards and procedures in place in the hotel, as well as the HACCP approach.

Your profile

PRIMARY QUALIFICATIONS:
You have excellent interpersonal skills and a proven sense of service. Naturally organized, you are able to demonstrate versatility, always paying particular attention to the smallest details. You enjoy working as part of a team and are rigorous in carrying out your tasks. Professional English is essential.

You have previous experience in a similar position in a luxury environment. Your level of English enables you to work effectively in a professional context.

BENEFITS:

  • Participation bonus paid according to N-1 year results;
  • Prizes at all Hilton Group hotels worldwide;
  • Career development opportunities at our Group hotels;
  • 75% employer-paid health insurance coverage.

Status:Employee
Contract: CDI 39h
Salary : €2062.42 monthly + Food allowance/Benefits in kind

If you would like to join a dynamic and passionate team, don’t hesitate to apply!

In line with our diversity and inclusion policy, this position is open to all applicants.


Your future employer

WiZiU: Reinventing the hotel business together.

At WiZiU, the Covivio Group’s hotel management platform, we carry a vision: that of a hotel industry where people are at the heart of everything. With a portfolio of 24 hotels in France and Belgium, from 3 to 5 stars, we infuse each establishment with our passion for excellence and authenticity.

Do you dream of an environment where your ideas count? Where your passion for hospitality meets opportunities to grow and innovate? Join WiZiU and become part of an agile, daring team, ready to redefine standards.

Here, we’re celebrating a new era in hospitality.

Here, we celebrate talent that knows how to adapt, take initiative and work in the service of customers. If you share our values – that of building with the strength of the collective, moving forward into the future and accompanying the movement – now is the time to join us.

WiZiU is waiting for you. And what are you waiting for?

The Hilton Lille is a 4-star hotel located at the Lille Europe train station and very close to the Lille Flandres train station. Featuring 124 spacious rooms, a fully renovated restaurant and bar, a fitness room and 8 multi-purpose seminar rooms, everything is designed to make guests’ stay unforgettable.


If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.

Spontaneous application

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