Job description
The Novotel Lille Centre Gares is looking for a Waiter to complete its Catering team
MAIN DUTIES:
- Welcome and serve customers:
- Accompany customers to their table;
- Present the menu;
- Advise and inform customers;
- Serve and present dishes;
- Manage billing and cash collection;
- Ensure quality of service:
- Link with the kitchen on specific requests;
- Serve breakfast, restaurant lunch or dinner, room service, bar lunch or dinner and meeting rooms in collaboration with team members;
- Foster customer loyalty through service excellence and personalization at every stage of their experience within the establishment;
- Promote other services offered by the establishment;
- Let his/her line manager know of any complaints.
- Respect procedures
- Ensure the set-up of Catering areas;
- Ensure cleanliness of equipment and premises;
- Ensure the cleanliness of the restaurant, you clear the tables and set them up;
- Respect and ensure compliance with the standards and procedures in place in the hotel, as well as the HACCP approach.
CONTRAT
CDI, 39h per week
Salary: €2058.42 gross + food allowance/benefit in kind food
Schedules: mainly long hours, possible break depending on activity
Main duties:
At WiZiU, all collaborators, the “WiZMakers” are unique. That’s why we’ve designed a customized benefits program designed to enhance your commitment, promote your well-being and strengthen the collective:
- Price of 13th month (after 1 year seniority);
- Individual variable compensation system : targets set annually to enable you to excel;
- Incentive bonus: to share successes and the achievement of our common goals;
- Adjustment of night hours;
- Opportunities for career development at the Group’s 24 sites in France and Belgium ;
- Exclusive discounts and benefits at all Accor establishments and selected partners.
And of course, we also guarantee the following benefits:
- Company mutual;
- Transport reimbursement;
- Participation bonus;
- Food allowances.
Your profile
MAIN QUALIFICATIONS:
You have one year’s successful experience in a similar position.
You have excellent interpersonal skills and a proven sense of service.
You have excellent interpersonal skills and a proven sense of service. Naturally organized, you are able to demonstrate versatility, always paying particular attention to the smallest details. You enjoy working as part of a team and are rigorous in carrying out your tasks. Professional English is essential.
Your future employer
WiZiU: Rélet’s invent hôtellerie together.
At WiZiU, the Covivio Group’s hôtelière management platform, we have a vision: that of a hôtellerie where the human being is at the heart of everything. With a portfolio of 24 hôtels in France and Belgium, 3 &eagrave; 5 étoiles, we instill &eagrave; each établissement our passion for excellence and authenticityé.
Do you come from an environment where your ideas count? Where your passion for hospitality meets opportunities to grow and innovate? Join WiZiU and become part of an agile and daring team, ready to redefine standards.
Here’s where we come in.
Here we look for talents who know how to adapt, take initiative and work to serve our customers. If you share our values– that of building with the strength of the collective, moving towards the future and accompanying the movement– it’s time to join us.
WiZiU is waiting for you. What are you waiting for?
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
