Job description
A ABOUT THE POSITION
The Novotel Lille Centre Gares is looking for a Rotating Receptionist as part of a permanent contract.
Your responsibilities:
– Work in a friendly environment;
– Welcome customers, ensure that their stay runs smoothly and then carry out their departure;
– Provide information and answer customers’ various questions;
– Inform customers about availability.
Your missions:
– Welcoming and communicating: greeting customers in French, English. Another spoken foreign language may be a plus to your application. Answering practical, tourist or other questions to customers during their stay. Information on the services offered by the hotel. Information on the hotel environment and local resources. Communication with other departments;
– Administration: taking reservations, managing invoices from guest arrival to departure, cash receipts, managing cash floats and checkouts;
– Marketing: promotion of the hotel’s products and services.
– Marketing: promotion of hotel products. Building customer loyalty.
BENEFITS
At WiZiU, all employees, the “WiZMakers” are unique. That’s why we’ve designed a customized benefits program designed to enhance your commitment, promote your well-being and strengthen the collective:
- Premium of 13th month after one year’s seniority;
- Individual variable compensation system: targets set annually to enable you to excel;
- Incentive bonus: to share success and the achievement of our common goals;
- Adjustment of night hours;
- Opportunities for career development at the Group’s 24 sites in France and Belgium ;
- Exclusive discounts and benefits in all Accor establishments and at selected partners.
And of course, we also guarantee the following benefits:
- Company mutual;
- Transport reimbursement;
- Participation bonus;
- Food allowances.
CONTRAT
CDI, 39h per week
Salary: €2058.42 gross
Your profile
PROFILE
You’re the right person for us if you have excellent customer relations skills, you’re smiley, organized and know how to manage your priorities.
Fluency in English is a must, a second language would be a plus, as would proficiency in Opera software.
Your future employer
WiZiU: Rélet’s invent hôtellerie together.
At WiZiU, the Covivio Group’s hôtelière management platform, we have a vision: that of a hôtellerie where the human is at the heart of everything. With a portfolio of 24 hôtels in France and Belgium, 3 &eagrave; 5 étoiles, we instill &eagrave; each établissement our passion for excellence and authenticityé.
Do you come from an environment where your ideas count? Where your passion for hospitality meets opportunities for growth and innovation? Join WiZiU and become part of an agile and daring team, ready to redefine standards.
Here, we’re looking for talents who know how to adapt, take initiative and work to serve our customers. If you share our values– that of building with the strength of the collective, moving towards the future and accompanying the movement– it’s time to join us.
WiZiU is waiting for you. What are you waiting for?
WiZiU is waiting for you.
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
