Job description
Under the direction of the catering manager and point of sale manager you:
- Are responsible for setting up the catering area entrusted to you in compliance with service procedures
- Guarantee the delivery of an exceptional experience from your customer’s arrival to their departure
- Monitor service flow, customer satisfaction and complaint handling
- Market and highlight the products offered at the point of sale
- Listen actively and respond positively to all questions, complaints, and requests following the Le Méridien process to solve problems, delight the customer and create a sense of trust
- Verify the accuracy of billings, cash receipts and establish a cash register
- Apply and enforce hygiene and food safety rules
- Communicate structural, commercial and customer information with your managers and colleagues in a service progress report
- Train new arrivals and ensure the acquisition of the necessary skills
- Be responsible for equipment entrusted to you, supply and maintain consoles
- Complete assignments with elegance, discretion and professionalism
- Know the hotel’s services in order to respond to customer requests
- Respect the procedures inherent in the establishment’s eco-responsible policy
Your profile
Ambassador of the hotel and its values: Humanity, Excellence, Integrity, Innovation
Team spirit: It is essential to your professional success and guarantees the guest the experience of an exceptional stay. You are committed to diversity of people and ideas.
Savoir-être: It is essential to the deployment of your know-how
- The spirit of service
- The rules of good manners and precedence (friendliness, discretion, politeness, availability)
- Personal presentation and behavior
Communication: You have excellent interpersonal skills and a good level of English
Positive impact:You are aware of your influence on society and the planet, and take action to improve it. As a member of our team, you’ll actively participate in our CSR initiatives, contributing to our commitment to environmental and social sustainability.
Your future employer
Located on the emblematic Promenade des Anglais, Le Méridien Nice enjoys an idyllic setting.
With 324 rooms with sea and garden views, a rooftop terrace and pool, and a conference center, you guessed it, the hotel caters to a wide range of leisure and business guests.
By joining our team, you’ll have the opportunity to work in an inclusive working environment, where every voice is heard and respected. We’re committed to creating a diverse and equitable workplace, where everyone has the opportunity to thrive and succeed.
We believe that the diversity of our talent is our greatest strength, and we are committed to providing a fair and respectful workplace.
When you join our team, you’ll enjoy a number of benefits for your professional life:
- 15 RTT per year (pro rata to time worked)
- A 13th month
- A profit-sharing bonus
- Badged working hours
- Continuous working hours, no breaks
- 6 guaranteed public holidays (after 3 months’ seniority)
- Benefits for your birthday
- Prizes according to company agreement
- Employee discounts at the chain’s hotels (8,000 worldwide)
- CSE offering numerous benefits (reduced cinema and show tickets, outings, discount on perfumes, children’s Christmas…)
If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.
Spontaneous application
